Operations & Quality Director

  • Location


  • Sector:

    Health & Social Care

  • Salary:

    £90,000 basic + 50% bonus

  • Contact:

    Harry Bartlett

  • Contact email:


  • Job ref:


  • Published:

    8 months ago

  • Expiry date:


  • Consultant:


Harben Green are working with a well respected regional care operator to source an Operations & Quality Director to join their board of Directors.


Award winning on many levels, my Client enjoys an excellent reputation in the sector & is considered to be one of the UK's top 20 Care providers. Passionate about their culture, they are driven to build & support a strong team who share their vision & values.


A superb opportunity for an experienced Senior Manager to join my Clients board of directors. The successful candidate will work closely with the Operations Director to develop an award-winning, innovative & progressive strategy.   

  • Oversee the quality & compliance across a portfolio of predominately new build, residential & dementia care homes across the Midlands. 
  • Work alongside the Operations Director to lead a passionate senior management team in meeting operational business objectives. 
  • Support & develop the management team through effective & motivational leadership. 
  • Carry out inspections across the homes, identifying & addressing any areas of underperformance & ensure consistent progress towards Good & Outstanding CQC reports.
  • Provide strong financial support to coach the home's management team to deliver profitable homes through effective budget control & successful marketing within the local communities.

Key skills & knowledge:
  • 3+ years senior management within elderly care & dementia care homes. Ideally in an Operations/Area Management position or a Home Manager overseeing a portfolio of homes. 
  • RMA Level 5 / equivalent management qualification in care.
  • An inspirational, innovative & compassionate people manager skilled in developing teams to consistently achieve excellence.
  • A proven track record managing homes with a "Good" CQC rating and/or turnaround experience.
  • Experienced in commissioning new homes & achieving new build occupancy targets.
  • In-depth knowledge of current & evolving CQC & UK Healthcare regulations & requirements, skilled in delivering process & compliance.
  • Provide strong leadership to support the Managers of each home, developing & motivating passionate teams.
  • Sound financial skill set - experienced in managing budgets & identifying opportunities to reduce costs & increase profitability.

  • £90,000 Basic salary
  • 50% Performance related annual bonus
  • Generous holiday allowance
  • Pension scheme
  • Excellent long term career development opportunities
  • Reward & recognition culture