Area Operations & Business Manager

  • Location

    South London

  • Sector:

    Health & Social Care

  • Salary:

    £70,000 basic, £5k Car allowance & bonus

  • Contact:

    Tom Norton

  • Contact email:

  • Job ref:


  • Published:

    9 months ago

  • Expiry date:


Harben Green is assisting a family-owned regional care provider to source an Area Operations & Business Manager for their South London region.


Well established, my Client is considered to be a leading luxury care provider within London & the South East. Proud of their reputation to provide quality, person-centred care aligned with their family values they promote a rewarding culture where employees are consistently recognised for their dedication.


Supporting & deputising for the Regional Director, the successful candidate will be a dynamic & ambitious Manager with the proven skill set to progress the commercial operations of their South London portfolio of mid-large sized nursing & residential care homes. 

  • Ensure the provision of a high-quality service through consistent levels of compassionate, person-centric care across your region.
  • Develop & implement an innovative PR & marketing strategy to maximise awareness & drive occupancy levels. 
  • Capitalise profitability through revenue generation, budget management & cost control.
  • Guide & support your Managers in the effective marketing and promotion of their homes within the local community with a particular focus on managing & generating enquiries.
  • Oversee the continued compliance and progression within CQC regulations & requirements. 
  • Understand & utilise business intelligence reports & profit & loss accounts, monitor local competitor activity & ensure business objectives are acheived.

Key skills & knowledge:
  • 3+ years managing "Good" rated homes and/or turnaround experience. 
  • RMA Level 4 and/or equivalent
  • Proven ability in creating & implementing innovative sales & marketing strategies.
  • Comprehensive knowledge of current & evolving CQC regulations & requirements, skilled in implementing process & compliance.
  • Forge strong relationships with your home managers, internal & external stakeholders & regulatory bodies.
  • Sound financial skill set - experienced in managing budgets & identifying opportunities to reduce costs & increase profitability.
  • An inspirational leader, someone who will coach & develop a loyal, dynamic team passionate to deliver an outstanding resident experience.


  • £70,000 basic salary
  • £5k car allowance
  • Discretionary bonus
  • Pension scheme
  • Reward & recognition culture
  • Training & career development opportunities.